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Correct E-mail Address
Necessary:
A valid
e-mail address is necessary if you wish to receive a confirmation e-mail
of your order.
As a Magazines Unlimited
anonymous customer you solicit (opt-in) mailings (by e-mail only) with special offers from Magazines Unlimited. All e-mail will be transmitted
only by Magazines Unlimited and your e-mail address will not be revealed
to anyone else. We will never sell, rent or distribute your
e-mail address to a third party. You will always have the option to
unsubscribe at any time.
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Change of Address:
We provide Change of Address service
but the information must go through our clearinghouse which can take
as long as 12 weeks. If you are already receiving your subscription, we recommend that you contact the publisher
directly as the change can be made while you are on the telephone or on its website - this
is the fastest way and we recommend it.
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Change of Address Before
Your First Issue Arrives:
If you have not received your first issue which contains the publisher's
address or 800 number by the time you move you should try to obtain its
800 number from 800 information. In the event that you cannot contact
the publisher before your first issue arrives, you should notify the
Post Office of your new address by completing a Change of Address Form indicating that you want your magazines forwarded to your new address.
Once you receive your first issue which has been forwarded to you by the
Post Office you should follow the directions above. Hint: you can also
find the publisher's information by checking out a copy on the
newsstand.
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United States Post Office
Change of Address Service:
Before you move,
please complete the automated Change of Address form of the USPS at
www.usps.com/moversnet/coa.html - your magazines will be forwarded for 60 days. You should also ask your mailman if he will be forwarding your magazines - if he says he won't do it you should write a letter of complaint to: Postmaster, Your City, Your
Zip Code.
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Switching Magazines:
Once
we have submitted your subscription to the publisher we cannot change
it to another magazine and cannot cancel it as we have paid the
publisher. Be certain that you want the magazine you order before
ordering it. If you do not wish to continue to receive the magazine you
have ordered, we suggest that you redirect the subscription to someone else - most publishers
will permit you to change the person the subscription is sent to - to do
this contact the publisher directly from the information published in
the magazine.
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Cancellations and
Refunds:
Cancellations can only be made if we have not yet submitted the order
to our clearinghouse. Orders are processed on Friday. Once
your order is submitted to our clearinghouse it is paid for in full
and we cannot get a refund. We, therefore, cannot cancel and refund
your order after it has been
submitted to the clearinghouse.
Please order
carefully. If you have ordered a title and decide that you no longer
wish to receive it most publishers will redirect the order to another
individual at your request. If you do not have anyone in mind to transfer your subscription to,
you should consider transferring the subscription to a waiting room of
your local hospital's emergency room where there will be many
appreciative readers. In order to do this simply call the publisher and
request a change of address and recipient.
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CUSTOMER SERVICE:
Our terms of fulfillment are that you should receive your
first issue in 8 to 14 weeks from the date of your order depending on
each individual publisher. Some publishers are very prompt while others are very slow in
starting a new subscription. Most publishers will deliver a first issue
in 8-12 weeks. If you have not
received your subscription by the end of the 14th week please contact
our Customer Service Department so we can correct any problem which may
exist on your account with the publisher(s). Please e-mail
additionalsupport@magazinesunlimited.com.
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Unavailability:
Magazines Unlimited is a
magazine subscription agency. Its role is to forward
subscription orders to the magazine publishers via its clearinghouses.
Magazines Unlimited is not in any manner involved in the editorial,
creation, printing, fulfillment or mailing of the magazines - this is
the role of the publisher. Magazines Unlimited's responsibility is limited
to forwarding the subscriber's order to the clearinghouse for
fulfillment by the publisher. If, for any reason whatsoever, Magazines
Unlimited is unable to fulfill an order for a magazine subscription, its
sole and total liability and obligation is limited to a refund for the
actual money paid by its customer for the subscription. In the event
that a magazine ceases publication, Magazines Unlimited is not
responsible for providing a refund or an alternative
publication. This is the sole obligation of the magazine publisher. The
industry practice is for the publisher to provide a substitute publication similar to the
magazine that ceased publication.
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